My wife and I moved from Florida and Jennie was assigned to us by our relocation company. We could not have asked for a better match! Jennie listened to our needs and wants in a rental home and showed us all around the Metroplex in search of the perfect one for us. When we were ready to purchase a home there was no question who we would go with. We reached out to Jennie and again just as before she found us the perfect home for our family. Additionally she walked us through the process step by step answering all our questions with sincere care. I don't know how many other clients she had at the time because she was always available to take our calls texts and emails. It was as if we were the only family she was working with! That meant so much to us as we hadn't been through the home buying process before. Jennie treated us like we were her top priority and really put our minds at ease with every step. Jennie is amazing and I would recommend her and the Ebby team to anyone looking for a home. Jennie has been a God-send for our family! We first moved to the DFW area a few years ago and she was assigned to us by the relocation company. We got the best realtor in the Metroplex! Jennie seemed to always be available (nights, weekends, whenever) to answer any questions we had and always made us feel at ease. We trusted her again when we looked to buy our first home, and again, she was amazing! Walking us through the process, listening to what we needed and helping choose the right home for our family. When it came time to look for our forever home, there was no question who we would ask to help us again. As before, Jennie showed real caring for us and our needs. She treated us like family and would share her thoughts, respectfully, to help us make the right choice for our family. We have and continue to recommend Jennie to all our friends and family in the area. She is a spectacular realtor and an even better person!
Nereida L.
Thank you! Thank you! Thank you! Thank you! You're phenomenal a miracle worker or as my niece would say "you are awesome"! I contacted you in a panic. I needed to sell my home fast! As you know we had a fixer upper that needed a lot of work (i.e. foundation issues broken window holes in the drywall outdated kitchen and baths weeds in the front yard etc.). Life events struck and we were unable to complete the renovation and forced to sell. Somehow within 2 days of listing the property you secured 3 earnest offers with prospective buyers bidding beyond the asking price. I don't believe in luck; I do believe in cause and effect. You knew exactly what to do to attract these potential buyers and I will never know what that is. You worked behind the scenes and applied your vast reservoir of experience to entice them. What was most amazing though your rabbit in the hat trick was the fact that you managed to sell my home in this desperate market in 3 months flat! I don't know how you did it but you are over the top awesome! Your communications are exceptional. You worked closely with the bank and provided them with the never-ending list of documents that they mandated. As well you thoughtfully guided me through every step so I knew exactly what I needed to do when I needed to do it and what process we were in at all times. Finally the DocuSign software made it very easy to sign documents across state lines. A simple thank you undervalues what you did for me and my family. We are overwhelmed. You are the absolute best!
John & Kristina K.
If you don't feel like reading all of this here's the takeaway: my wife and I have a new home a new neighbor (Jennie) and a new friend (Jennie). About eight months ago we began our search for a home in Coppell with the understanding that our search process would be lengthy. When we first met Jennie both of us knew right away that she would be a trusted adviser in our search for a new home. Throughout our initial discussions Jennie took the time to learn what was important to both of us and over the next six months she consistently put us in front of potential homes both on and off the market that were consistent with our priorities. In the seventh month Jennie re-introduced us to a home being sold by the owner in Coppell and we ended up purchasing that home. Ironically eight months earlier Jennie had mentioned this exact home as: coming on the market within the year she knew who the seller was and she thought it would be a good fit for us (Jennie was right). We had many choices when we decided who we wanted to partner with in our search but we couldn't be happier that we were able to work with Jennie. In addition to a new home we also have a great new neighbor and friend. If anyone wants to speak more about our experience please feel free to get in touch with Jennie and I'm sure she can figure out who we are.
Darlene R.
I can not thank you enough for the superb service you provided during my home buying experience. You have truly exceeded the standards you've personally set and those of the industry. Because of past disappointments with other Realtors I did my research to find a Realtor who would act with integrity to represent me. You have proven yourself to be that Realtor! From the minute I first made contact and you responded very quickly to my inquiry I felt confident we could work together to find just the right home for me. Your biography told me exactly what I needed to hear about your education training and personal attributes that make you the consummate professional I was looking for. Because of your expertise in handling real estate transactions you managed the whole process beautifully so that I felt very little if any stress! That aspect alone is contrary to experiences I've heard or read about. You are an excellent communicator great manager and a delightful person to partner with. Your personality and professionalism was a perfect match for me: friendly enthusiastic engaged supportive appropriate guidance when needed yet never overbearing or pushy. I can't say enough good things about you Jennie I would be very happy to be a reference if you ever need one. Again thank you for a job well done!
Dutch S.
Jennie I wanted to write and thank you for all the work you did for us when we sold our home. We were not represented by a selling agent and oddly enough you represented buyers. We had a short timeline to move out and there was very little rental inventory in the market and yet you somehow found time to help us find a home to rent. We appreciate your kindness and willingness to help us when you were really not obligated to do so. You could have easily pointed us in a different direction but you did not and we are very grateful. We will definitely recommend you to our circle of friends to help you achieve your goal of total domination in the real estate market.
Gayle T.
Jennie Payne is a great realtor! She helped me with my purchase of a condo unit in Dallas; this transaction was not usual in any respect but Jennie stayed ahead of the game at every step. I never waited more than an hour for her to return a phone call. She went above and beyond to help me in every way possible. She was very knowledgeable about real estate and in particular about condominium law in Texas. She has a great sense of humor which made the entire experience more enjoyable. I have every reason to believe we will be friends for life. Without hesitation I recommend Jennie Payne to be your realtor for your next real estate transaction.
Rochelle C.
I am so impressed with my agent Jennie Payne She stuck with me for 10 long months and helped my find a special home that I wanted in a specific area. Some mornings Jennie would call me and say "I was thinking last night about you" she went above and beyond in a number of issues never running out of energy she was amazing and very professional. We have a relationship that will last a long time and I have recommended her to many other people.
P. Smith
Jennie was great! Couldn't ask for a better realtor. She made us feel as if we were her only client. She is extremely knowledgeable about the city and based on what you're looking for she will direct you to that area. We definitely appreciated her honesty in determining which builders to consider in purchasing a home for value and resale. We will definitely seek her expertise again when looking to purchase our next home!
Andrea S.
Jennie is an experienced professional who takes excellent care of her client's. She is always there when you need her before and after closing. She has a great network of resources in the area which has made our move to the area so much easier. We are forever grateful for all of Jennie's support and friendship.
Liz N.
Jennie I just wanted to thank you for all your help in purchasing our first home. It all happened so quickly and you were wonderful to work with. I absolutely love the house and neighborhood! We are almost al settled in. We will have you over to see how we have decorated and so I can finally meet you!
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